Get in Touch With Us

Got a question about how we review casinos not on GamStop, spotted something that needs updating, or want to flag an issue with a brand we cover? This page explains the best way to reach Non Gamstop Casinos and what you can expect once you do.

The Best Way to Reach Us

Email is the most reliable route to our team. Write to us at [email protected] and a real person will read your message — we don't rely on automated replies. Tell us upfront what your enquiry is about (a specific casino, a bonus term, a correction, or something else) so we can point it to the right person and get back to you faster. We aim to respond within a couple of working days, though this can stretch during busy periods.

What We Can Help With

We cover casinos not on GamStop, betting sites not on GamStop, and the games and payment methods available at each, so most enquiries fall into one of these areas:

• Questions about a listed casino — If you want more detail on a brand's welcome offer, wagering conditions, licensing, or the games and payment methods it supports, ask us directly.
• Corrections and updates — Offers, terms and site details change. If you notice something on our list of the best non GamStop casinos that looks out of date, we want to know.
• General site questions — Unclear on how we rate and rank operators, or how our comparison tables work? We're happy to walk you through our approach.
• Feedback and suggestions — If there's a topic, casino or payment method you'd like us to cover in more depth, tell us.
• Responsible gambling support — If you or someone you know is finding gambling difficult, mention this in your message and we'll point you towards appropriate support organisations. We take this seriously regardless of whether a site sits inside or outside GamStop.

What Happens After You Send a Message

Every message is read by a member of our editorial team before anyone replies. If your enquiry relates to a factual detail — a bonus percentage, a payment method, a licensing claim — we check it against our current research before responding, since offer terms and site conditions can change without notice.

If you're asking about a specific operator listed on the site, it helps to include the brand name and the exact page you were reading, so we can locate the relevant section quickly.

What This Page Isn't For

We can answer questions about our content, ratings and the operators we cover, but we can't process deposits, withdrawals, account verification or customer support issues on behalf of any casino. Those matters need to go directly to the operator in question through their own support channels, since account and payment details are held by them, not by us.

Before You Get in Touch

If your question is about which non GamStop casino might suit you, our best non GamStop casinos guide covers welcome offers, game ranges and payment options side by side, and may answer it faster than waiting on a reply. It's also where we explain how we rate and rank operators, so you can see the reasoning behind our positions before asking us directly.

However you choose to reach us, we read every message and appreciate the time readers take to write in — whether it's a correction, a question, or simply feedback on what we've published. All gambling activity discussed on this site is intended for adults aged 18 and over.